Employee Communications Specialist – Digitial Workplace needed at Glencore

GENERAL ACCOUNTABILITY:

Project management for digital employee communications:

• Drive project management relating to initiatives for the company intranet and digital communication tools, ensuring timelines, budgets, and project milestones are met.
• Coordinate with IT, other functions and relevant commodity departments to ensure a smooth implementation, troubleshooting issues and managing risks as they arise.
• Serve as the point of contact for all stakeholders involved in the project, driving regular updates and addressing any concerns.

Content creation and management:

• Create, edit, and update content for the Group’s employee communication channels (particularly digital channels), including news, announcements, useful information, multimedia and engaging content, ensuring accuracy, clarity, and alignment with brand guidelines.
• Develop and refresh content for global and local office intranet sites, including pages and news updates ensuring relevance to local audiences while maintaining consistency with the Group’s overall messaging.
• Support onboarding of new locations onto the global intranet and upskill them to develop digital content.
• Collaborate with the wider team to ensure that all content supports the overarching communication strategy and resonates with diverse employee demographics.

Support strategic initiatives:

• Work closely with other team members to contribute to strategic communication initiatives, ensuring content aligns with Glencore’s business strategy, Purpose, Values, and culture.
• Participate in planning and brainstorming sessions to develop innovative content ideas that support employee engagement, organisational change, and culture enhancement.

Brand consistency:

• Ensure all content is aligned with Glencore’s brand, tone, and design guidelines, maintaining consistency across all communication channels.
• Assist in monitoring and updating brand guidelines as necessary to reflect evolving business needs and employee feedback.

Analytics and Feedback:

• Monitor the performance and effectiveness of content by analysing engagement metrics and feedback, providing insights and recommendations for continuous improvement.

QUALIFICATIONS:

• Bachelor’s degree in communications, Human Resources, organisational psychology, change management, digital platforms or technology subjects or a related field.

WORK EXPERIENCE & SKILL REQUIREMENTS:

• Content development experience: proven experience in content creation, writing and editing within a corporate environment (particularly on digital platforms) and ideally a mining, trading or similar industry. Experience in employee communications is preferred.
• Project management: experience with project managing initiatives which include digital products for use in communications.
• Writing and editing skills: Strong writing and editing skills, with the ability to produce clear, concise, and engaging content tailored to diverse internal audiences.
• Technical proficiency: Proficient in using content management systems (CMS), such as SharePoint, WordPress or Dupral, intranet platforms, Microsoft 365, analytics tools and other digital tools for content creation and management.
• Attention to detail: Exceptional attention to detail with the ability to ensure accuracy and consistency across all content.
• Team collaboration: Ability to work collaboratively within a team, contributing to shared goals and projects while also being able to work independently on assigned tasks.
• Organisational skills: Strong organisational skills, with the ability to manage multiple content projects and meet deadlines in a fast-paced environment.
• Communication skills: Excellent verbal and written communication skills, with the ability to effectively liaise with team members and stakeholders across different departments and locations.
• Language proficiency: Native or fluent English speaker required; additional language skills are an advantage.