Enhanced Due Diligence Analyst (Spanish) needed at DigiOutsource

What you’ll be doing

As part of your role, your responsibilities will include:

Enhanced Due Diligence (Source of Wealth & Source of Funds) Reviews: 

• Undertake EDD Reviews of customers using open-source material, information and/or documentation provided by the customer, as well as customer data contained within internal systems. 
• Contact customers via phone call and email in line with the communications plan.
• Document everything in the task management system.
• Escalate customers who do not meet affordability and responsible gambling requirements. 
• EDD Analyst to monitor and action Deposit Limit Review Requests, Transaction Monitoring and other triggers to determine whether EDD is required.
• Assist with other adhoc tasks if/ when required.
• Utilising Tableau, Power BI and other systems to assist in conducting your reviews and monitor performance. 

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Spanish first language – strong written and verbal communication skills
• Fluent in English; able to communicate effectively (read, write and speak fluently)
• Valid work/residence permit for Cape Town, South Africa
• Minimum of 12 months experience within AML environment 
• Strong understanding of regulations, processes, policies and procedures 

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Intermediate to advanced knowledge of Microsoft products
• Compliance & Responsible Gambling Knowledge