EPWP: Admin Clerk (Employee Health and Wellness) needed at Limpopo Department of Health

Qualifications and Competencies

• A minimum of Senior certificate [Grade 12] or equivalent qualification at NQF level 4.
• National Diploma/ Degree in Public Management / Administration, Management Assistant, Auxiliary Social Work, or related qualification will be an added advantage.

Knowledge and Skills

• Must possess excellent interpersonal skills to effectively deal with stakeholders in a highly professional manner and always maintain confidentiality.
• Must be computer literate (MS Office) proof required.
• Ability to deal with the high volume of statistical data and professional reports.
• Be knowledgeable of general office support systems and arrangements.
• Communication skills (writing and verbal) fluent in English.
• Knowledge and understanding of legislative frameworks governing public services.
• Have the ability to capture in writing the essence of discussions and key decisions in concise clear language – paying close attention to detail in work/report preparation.
• Basic office planning, organizational and archiving skills.
• Punctuality (time management)

KEY PERFORMANCE AREAS:

• Assist in the management and organization of Employee Health and Wellness- EAP.
• Systematic organization and monitoring of cases received, set appointments, follow-ups, and referrals.
• Conduct effective and efficient information flow and document tracking in the processing of cases in Employee Health and Wellness – EAP.
• Daily updating of relevant registers through MS (Excel) Spreadsheets to ensure that statistics are available on a daily/weekly/ monthly basis as requested.
• Provide efficient and effective administration service to all related stakeholders.
• Liaison with Districts, Tertiary, and Vertical Programmes EHW-EAPs and assist in the consolidation of reports – monthly, quarterly, and annually.
• Logistical arrangements for employee wellness meetings, workshops, sessions, and events.
• Attend telephone inquiries and interaction with stakeholders such as clients, doctors, nurses, managers, external wellness service providers, and other employees as may be required.
• Procure goods and services for the Directorate according to Departmental and public service policies and delegations.
• Provide logistical support to the Directorate to enable the attainment of predetermined goals and objectives.
• Implement and maintain office processes and ensure professional assistance and advice when delivering services to clients.