ERP Systems Analyst needed at Aculocity

Description

• ERP Systems Analyst’s role is to ensure that the ERP application is maintained according to the business requirements. They are responsible for determining the ERP needs of a client and translating them into ERP system specifications. They will also assist in troubleshooting issues and writing knowledge base articles/work instructions, testing the system and training the end users on the ERP program.  Brainstorming new ways to add more functionality to systems and review ERP process for non-value added activities. He or she will continuously action new business requirements using technologies available to implement the desired functionality.

Responsibilities

• Manage the installation, configuration, maintenance, and support of QAD software at the server and client level in production and non-production environments.
• Responsible for managing QAD work requests.
• Manage QAD Help Desk issues by utilizing existing support resources.
• Lead the consulting group who supports QAD Tire 1 issues
• Lead ERP system upgrades and new module implementations.
• Design / Develop / maintain customized modules based on user requirements.
• Create and maintain interfaces to other systems around ERP
• Writing instruction manuals for systems
• Training end users

Requirements

• Bachelor’s degree from four-year College or university in Computer Science or Engineering.
• Minimum 5 years of experience in system analysis in QAD
• In-depth working knowledge in QAD application
• Experience in integrating QAD with other applications
• Experience in manufacturing industry is preferred
• Superior written and oral communication skills
• Strong analytical and problem-solving skills
• Leading a team with strong attention to detail and providing guidance to the team of system analysts and developers