Description

The detail :

• Manage and fulfill all concierge requests that are uploaded on the intranet, including car license renewals, click & collect, laundry delivery and collection, and any other ad-hoc tasks that make Ignitioners’ lives easier.  
• Consistently execute tasks in a timely, proactive manner and keep employees updated on task progress, maintaining high standards of communication. 
• Collaborate with the EX team to plan and support all events, including sales incentives, rewards & recognition events, and other activities that contribute to a positive work culture. 
• Oversee EX expense claims, ensuring they are submitted on Expensify by the 5th working day of each month. 
• Coordinate and manage the daily operations and bookings for the on-site car wash service offered at Ignition. 
• Develop and propose creative strategies to boost awareness and utilization of concierge and EX services, including brainstorming campaigns and initiatives that promote enhance employee engagement. 

Requirements

Are you this person?  

• At least 3 years in a customer service or similar role  
• Branding / Marketing / Events experience is a bonus 
• Excellent organizational skills  
• Strong execution skills 
• Flexible with your time – events can be held outside of office hours 
• An eye for detail – our events are always high quality, no matter how big or small  
• Calm under pressure – can problem-solve in the moment  
• A YES attitude that aligns with Ignition’s culture  
• A natural team player. Always willing to help to get the job done 
• You care about people and making their lives easier  
• Strong and pro-active communication  
• Your own car and valid driver’s license