Expression of Interest: Lecturer – Higher Certificate in Service Management ( Boksburg) needed at ADvTECH
Job title : Expression of Interest: Lecturer – Higher Certificate in Service Management ( Boksburg)
Job Location : Gauteng, Boksburg
Deadline : September 07, 2024
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PRIMARY PURPOSE OF THIS JOB:
- To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature in their careers within the hospitality industry.
KEY RESULT AREAS:
- Coordinating, Mentoring, and assisting Students with respect to theory and practical studies and cultivation of the individual creative spirit.
- Managing Student counselling and student support/briefing and reporting on escalated student matters to Campus Head.
- Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and IIE School of Hospitality and Service Management.
- Assisting with IIE HSM student administration on campus level.
- Briefing and reporting to Campus Head on any lecturing queries.
- Coordinating all aspects of assessment.
- Ensuring quality of programme experience and hospitality management for the students.
- Assisting with IIE HSM student administration
QUALIFICATION REQUIREMENTS
- A Bachelor’s/ Honour’s degree in Service Management.
- A Bachelor’s/ Honour’s degree in Hospitality, Hospitality Management, or Tourism, with Service Management modules.
EXPERIENCE REQUIREMENT:
- Minimum of 3 years’ relevant practical industry experience in Hospitality industry
- Minimum of 2 years’ lecturing/teaching experience
SKILLS REQUIREMENT:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Coaching & Mentoring Skills
- Advanced Oral & Written Communication.
- Time Management & Planning.
- Willingness to Learn.
- Customer Service Focused.
- Target driven with an ability to handle pressure.
- Problem solving skills.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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