Key Performance Areas (KPA’s)

• Consolidate and prepare comprehensive management and operational reports.
• To provide general administrative support and document management to the operations department
• Manage, control, log and streamline all maintenance calls and follow it through to completion
• To assist in obtaining of quotes and issuing orders to service providers.
• Act as a customer and supplier liaison interface.
• Resolves or appropriately refers questions, requests, complaints and problems.
• Performs ad hoc tasks as requested.
• Create Orders, process invoices, follow up on outstanding invoices, contractual payments, monitor jobs etc.

Job Specific Requirements

 Job Knowledge:

• Company policies and procedures (desirable)
• Functional knowledge procurement process (desirable)

Job Related Skills:

• Oral and written communication skills (essential)
• General administrative and report writing skills (essential)
• Conflict and dispute resolution skills (desirable)
• Problem solving skills (desirable)
• Computer proficiency skills (essential)
• Time management skills (essential)

 Job Experience:

• 2 years general administrative experience (essential)
• 1 year company systems experience (desirable)
• Technical property related experience (desirable)
• Customer and supplier liaison experience (desirable)

 Education:

• Grade 12 (essential)
• Administrative or technical diploma/certificate (desirable)