KEY PERFORMANCE AREAS

Facilities Coordination (Hard and Soft Services):

• Compile weekly status reports.
• Ensure SLA compliance.
• Assist with project implementation.
• Manage security access-control database.
• Represent department in meetings.
• Provide administrative support.
• Maintain policies and files.
• Assist with space planning and equipment logistics.
• Assist the maintenance technician with hosting contractors as and when needed.

Facilities (Hard) Asset Management:

• Account for all building assets.
• Liaise with helpdesk administrator, on closing of maintenance tickets.
• Record and register all building assets and tools.

Technical Administration:

• Understand various systems (e.g., Biometric, Fire, BMS, HVAC)
• Assist with contractor management.
• Follow up on job cards, quotations, invoices, and payments.
• Formulate maintenance and project job timelines.

Tenant and Rental Management

• Oversee tenant relationships, ensuring their maintenance related needs and concerns are addressed promptly.

Safety:

• Act as Safety Representative
• Maintain safety awareness.
• Assist with contractor safety inductions.
• Follow up on safety files.

Additional Tasks:

• Perform other reasonable tasks as required by the department.
• Assist various departments, not limited to facilities.

QUALIFICATION & EXPERIENCE

• Higher Certificate / Diploma (advantageous)
• 3 years Office Administration experience
• 3 years Facilities Management experience
• Advanced Excel, basic to intermediate PowerPoint, MS Word, and report writing skills

KNOWLEDGE & SKILLS COMPETENCIES

Knowledge and Skills:

• Understanding of workplace safety and safety inductions
• HVAC administrative knowledge
• Inventory management.
• Basic financial principles
• Building management and facility maintenance operations
• Strong written and oral communication skills
• Customer service orientation
• Ability to manage multiple projects simultaneously.
• Technical insight into facilities management (advantageous)