Role summary:

• Facilities Coordinator (FC) is responsible for coordinator and managing all aspects of facilities soft service as detailed in the scope of works section of the contract and will report tthe South Africa Facilities Manager. This position belongs tthe Corporate Real Estate Services function of the FMCG’s industry JLL client, tbe based in Durban, South Africa. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual Key Performance Indicators and Service Level Agreements.
• The FC is responsible for working directly with the local client tensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FC must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of assigned staff, service providers, contractors and building employees tachieve the goals.

What this job involves:

Coordinating on-site Facilities services including:

• Cleaning (both process & non-process areas)
• Grounds maintenance
• Pest control
• Reception
• Back-office administration
• On-site catering
• Hospitality services
• Performing routine site inspections tensure all building processes and best practices are implemented and maintained.
• Providing administrative support, including finance, front desk duties and appointment coordination.
• Meeting key performance indicators and service level agreements.
• Working closely with clients and suppliers tidentify facility-related requirements.
• Assisting in procurement of vendors and services.
• Implementing and maintaining workplace safety procedures.
• Helping manage risk management programs, disaster recovery, and business continuity plans.
• Following escalation and incident reporting procedures.
• Tdevelop a close working relationship with all of the vendors under his control tensure that they fully understand The Client culture and are made tfeel part of the team delivering a high quality service.
• Any other assigned task by the Facilities Manager, which is deemed as necessary for the satisfactory performance of the role.

Required Qualifications:

• Experience in similar roles in industrial premises
• Strong English verbal and written communication skills
• Understanding of local occupational health and safety requirements
• Knowledge of critical facilities and vendor management

Preferred Qualifications:

• University graduate
• 3-4 years’ experience in facilities management (general office administration, vendor, transport, and procurement management)
• Experience in FMCG manufacturing environments

Specific Skills Needed:

• Ability twork in a fast-paced manufacturing environment
• Strong organizational and multitasking skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office suite