What will you do?

• This role is responsible for interaction with clients, SFRE colleagues and facilities management service providers to ensure service delivery is aligned to business goals, contract KPAs and desired customer value proposition. The job entails being a principal liaison in overseeing the operational and maintenance management of various Sanlam sites mostly in regional areas through 3rd party service providers and landlords.

What will make you successful in this role?

Key result areas / Role outputs:

• Lease management in line with client business requirements and SFRE mandate
• Provide Facilities Management support to IT data rooms building services at various sites
• IFM vendor management and evaluation in line with SLA and customer expectations
• Governance, risk and compliance – OHS, finance and other regulations related to facilities
• Project Management – improving asset lifecycle and facility enhancement to derive better client experience and satisfaction, role out and closure of various sites based on business needs
• Client liaison – engage with various business leaders for buy in and approvals
• Security Management – manage various security services to ensure security of company assets and personnel at various sites
• Utilities management
• Vendor SLA management
• Budget and financial management
• Maintenance management, audits and reporting
• Continuous improvement and innovation in facilities management
• Asset register management
• Input in development of asset and departments procedure (SOP) etc
• Lease negotiations, projects roll outs, project management, risk and safety management, reporting and financial administration, environmental stewardship, emergency preparedness and business continuity, asset management, maintenance process.

Role Requirements:

Qualifications:

• National Diploma or Higher In-Built Environment (Property, Construction, Quantity Surveying, Facilities Management)
• SAFMA, GBCSA, IFM Accreditations and active participation is advantageous

Knowledge & Experience:

• 5 – 10 years in high paced corporate facilities environment
• Computer literate in MS Office with strong Excel skills
• OHS act and national building regulations (COCs, occupancy certificates etc), SANS standards, ISO quality management system, understanding of HVAC, electrical systems, carpentry and architectural drawings, elevators, fire alarms, plumbing.