Fare Collections Specialist needed at City of Johannesburg

Minimum Requirements: 

• Grade 12 / Matric certificate plus National Diploma IT (NQF level 6); 
• 3 – 4 years in limited transportation experience.  

Primary Function:

• To operate the terminal of the AFC system in the control centre. Receive online data in respect of sales, from the Automated Fare Company (AFC) and off station top up vendors and the BOC in complimentary and feeder buses. Implement checks and balances consistency of technology. Monitor the data received from the AFC to identify problem areas, e.g. in adequacy of turnstiles.
• Request Manager Control Centre to focus on any problem area identifies. Monitor above to determine extent and nature of problem areas and present a motivated and substantiated proposal to Deputy Director Operations to address problem area. Brief daily to the Deputy Directors Operations in respect of number extent and nature of intervention dealt with.
• Weekly and monthly reports to the Deputy Director Operation. Provide support and cooperate with the Fare Analyst to measure revenue against operational expenditures i.e checking the top-up vendors report, check the contract payment obligations, adjustment formular and the daily deposit report to evaluate and to project the economical cost of the operational plans and the technical and public fare.  

Key Performance Areas: 

• Strategy management; 
• Achieve financial management; 
• Achieve sustainable stakeholder Relations; 
• Leading and directing staff; 
• Deliver project on time and within budget (Project Management).