PURPOSE OF THE ROLE

• The purpose of a Delivery Driver is to safely drive the assigned truck, conduct pre-inspection checks to ensure roadworthiness, verify and deliver goods accurately and on time, maintain effective communication, uphold safety and compliance standards, provide excellent customer service, and contribute to the efficient transportation of goods.

KEY RESPONSIBILITIES

• Keep accurate records of daily activities, including mileage, fuel consumption, delivery receipts, and any incidents or accidents that occur during duties. These records should be maintained in compliance with company policies and regulatory requirements.
• Maintain professional and courteous communication with customers, warehouse personnel, and other stakeholders. They should aid and address any concerns or questions related to the delivery process promptly and professionally.
• Report any mechanical issues or maintenance requirements of their assigned trucks. Promptly communicate such issues to the appropriate personnel and follow the company’s procedures for vehicle maintenance and repairs.
• Adhere to all company policies, including those related to vehicle operation, safety, and code of conduct.
• Comply with all relevant regulations, such as traffic laws.
• Maintain a clean and organized truck: Drivers should keep their assigned trucks clean, organized, and properly stocked with necessary equipment and documents. This includes regular cleaning, removing debris or unnecessary items, and ensuring that the necessary delivery documentation is readily accessible.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Attend and participate in meetings and support the team in achieving the goals of the operation.
• Attend coaching and training.
• Contribute to the overall achievement of the team’s goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.