PURPOSE OF THE POSITION

To provide continuous support and administration services as the first line of support for all information technology related matters to the Finance Department.

KEY RESPONSIBILITIES

• Support all systems users as first-line support with trouble-shooting and operational requirements:
• Assist with the preparation of business requirements documents and general SAP related notifications from business as well as facilitating and monitoring the execution of the requests amongst relevant stakeholders
• Draft monthly calendar and communicate the month end calendar and deadlines per module
• Support users with password resets and other queries
• Assist users with the navigation on SAP and other finance systems
• Logging of calls on Solman for new users
• Logging of calls on Solman masterdata:  vendors, debtors, GL Accounts, cost centres set up changes
• Load new trade vendors, Overhead vendors , foreign vendors
• Communicate to the end users of downtime on the systems timeously
• Develop ñhow to guidesî for the users
• Administer IT hardware procurement for the Finance Department

Requirements

JOB INCUMBENT REQUIREMENTS

• Bachelor’s degree or Diploma, in Information Technology/Computer Science (or similar relevant tertiary qualification) 
• 2-3 years experience in a similar role would be an advantage
• Retail and/or SAP experience will be an advantage
• Working knowledge on networking, security and general infrastructure management
• Keeps abreast of developments in the technology industry
• G Suite skills
• Technical ability
• Performing under Pressure
• Detail orientated 
• Results orientated