Job Description

• We’re looking for a system analyst whiz to add value to our Finance team!
• You’d be involved in our new and enhancement projects in the Finance space, with a focus on our cloud based Dynamics365 finance system. You’ll be coming in more as the technical specialist in scoping and defining new projects and business requirements, that would drive the functional design and assist in technical design.

Responsibilities

• Resolving complex technical and financial issues that the primary support team cannot resolve
• Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
• Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams
• Proactively review all environments to ensure the mitigation of risks
• Address risks identified by internal and external audit 
• Ensuring compliance with best practice and standards
• Build a sustainable working relationship with customers to ensure good customer service
• Work with both internal and external teams to drive root cause resolution of incidents identified by primary support team
• Develop, enhance and maintain applications that conform to user requirements and specified architectural design
• Work with finance business users, internal technical teams and development partners to deliver effective new solutions and enhancements
• Conduct post implementation monitoring and support for new releases
• Mentor junior associates

Qualifications

• You’ve got a financial/accounting background and moved into the tech space
• You’re great at working with people
• You have at least 4 years’ experience working with Dynamics365 or a similar financial system
• You are that natural “go to person” for the team 
• You have a qualification in IT, finance, or business