Key Performance Output

The successful candidate, reporting to the Assistant Manager Information Management and Billing will be responsible for the following:

• Accurately capture air traffic movement data which include aircraft landing, take-off, and parking times.
• Monitor all radio frequencies and escalate noncompliance.
• Source estimated time of arrival/departure of various aircraft operators.
• Update flight information display system (FIDS) data to provide passengers and airport users with up-to date flight information.
• Capture all movements in the Airport Management System
• Ensure alignment of airline schedule against seasonal slots.
• Generate and distribute a resource plan (parking bay list) for the purpose of all stakeholders.
• Notify Airport Operations for bay changes when required.
• Responsible for flight allocation schedules and non-scheduled operations.
• Liaise with Air traffic and Navigation Service (ANS) to manage calculated take-off time (CTOT).
• Manage aircraft changes and take remedial action as and when required.
• Handle financial transactions and receive cash.
• Adhere to statutory regulations, organisational standards, policies and procedures. Report noncompliance and implement corrective actions to ensure compliance.
• Analyse Stakeholder needs and identify improvement initiatives.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals. Implement remedial actions where required.
• Manage principles to ensure fair utilisation between airlines.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• Higher Certificate in Logistics / commercial / operations management is Essential.
• 1-2 years Aeronautical documentation operational is Essential.
• 1 year Stakeholder engagement operational is Essential.
• Technical, specialist or analytical skills acquired through tertiary education or the equivalent experience.