Job Expired

Floor Supervisor needed at Massmart

Save

Job title : Floor Supervisor

Job Location : Western Cape,

Deadline : December 04, 2024

Quick Recommended Links

Purpose:  

  • To supervise the department effectively with regards to customer satisfaction, achievement of departmental budgets, control of shrinkage and stock management.

Job specifications/responsibilities will include the following:

  • Customer Satisfaction: Ensure customer queries are handled efficiently; maintain product knowledge; provide courteous assistance.
  • Merchandising & Stock Management:
  • Ensure correct, attractively arranged items are on display, priced accurately, and in-stock, especially for promotional lines.
  • Monitor and remove damaged stock, maintain full and tidy shelves, and process stock returns and inter-branch transfers.
  • Staff Supervision & Development:
  • Schedule and manage staff attendance, encourage teamwork, provide on-the-job training, and address performance issues as needed.
  • Set and communicate performance standards; motivate team improvement and ensure alignment with company values.
  • Shrinkage Control & Security:
  • Conduct regular stock counts, manage high-risk items, and ensure all areas meet safety standards.
  • Report suspicious behavior and handle stock carefully to prevent damages.
  • Decision-Making & Continuous Improvement:
  • Identify and solve operational barriers, prioritize tasks effectively, and apply knowledge to achieve goals.
  • Support training, promote team involvement, and contribute to a respectful, diverse work environment aligned with ethical standards.

Requirements:

  • Minimum Grade 12 (Matric) or similar qualification. 
  • 2-3 years relevant experience in store core operations in a similar environment or in a related role
  • Strong Attention to Detail

Competencies and Skills

  • Ability to Work Without Supervision
  • Excellent Time Management Skills
  • Exceptional Communication both written and spoken 
  • Project management
  • Content development
  • Creative approach to work

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development  jobs
  • This job has expired!