Floor Supervisor needed at Massmart
Job title : Floor Supervisor
Job Location : Western Cape,
Deadline : December 04, 2024
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Purpose:
- To supervise the department effectively with regards to customer satisfaction, achievement of departmental budgets, control of shrinkage and stock management.
Job specifications/responsibilities will include the following:
- Customer Satisfaction: Ensure customer queries are handled efficiently; maintain product knowledge; provide courteous assistance.
- Merchandising & Stock Management:
- Ensure correct, attractively arranged items are on display, priced accurately, and in-stock, especially for promotional lines.
- Monitor and remove damaged stock, maintain full and tidy shelves, and process stock returns and inter-branch transfers.
- Staff Supervision & Development:
- Schedule and manage staff attendance, encourage teamwork, provide on-the-job training, and address performance issues as needed.
- Set and communicate performance standards; motivate team improvement and ensure alignment with company values.
- Shrinkage Control & Security:
- Conduct regular stock counts, manage high-risk items, and ensure all areas meet safety standards.
- Report suspicious behavior and handle stock carefully to prevent damages.
- Decision-Making & Continuous Improvement:
- Identify and solve operational barriers, prioritize tasks effectively, and apply knowledge to achieve goals.
- Support training, promote team involvement, and contribute to a respectful, diverse work environment aligned with ethical standards.
Requirements:
- Minimum Grade 12 (Matric) or similar qualification.
- 2-3 years relevant experience in store core operations in a similar environment or in a related role
- Strong Attention to Detail
Competencies and Skills
- Ability to Work Without Supervision
- Excellent Time Management Skills
- Exceptional Communication both written and spoken
- Project management
- Content development
- Creative approach to work
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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