FNB Community Advisor- Lebowakgomo | FNB South Africa
Job Location : Limpopo, Lebowakgomo
Deadline : April 01, 2026
About the Role
The Community Advisor drives financial inclusion by managing high-RPM service data and delivering banking solutions to rural and peri-urban markets. Utilizing Salesforce for customer lifecycle management and Workday for internal compliance, this role reduces operational risk by ensuring accurate data capture and regulatory adherence. Their work is pivotal in leveraging data to expand the bank’s footprint and drive sustainable economic growth in the Lebowakgomo region.
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
Requirements
- Grade 12 (Required)
- Certificate (NQF 5), it must be commercial related and complete
End Date: December 31, 2025
Career Growth & Education
A National Diploma or Degree in Business Management, Finance, or Marketing provides the necessary academic base for this growth-focused path. Professionals can advance to Branch Manager or Regional Sales Lead roles by mastering retail banking operations and consultative selling. Pursuing specialized bootcamps in digital financial literacy and obtaining certifications in community development provides a pathway to senior leadership in the public and private banking sectors.
Salary & Financial Insight
Estimated monthly salaries range from R18,000 to R32,000, plus performance-linked incentives. Young professionals should focus on early financial literacy and starting a small-scale investment plan in tax-free savings accounts to build a solid foundation.
Interested and Qualified candidates should Click here to Apply Now
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