FNB Community Advisor- Uitenhage | FNB South Africa
Job Location : Eastern Cape,
Deadline : April 01, 2026
About the Role
The Community Advisor in Uitenhage drives high-RPM retail growth by managing regional financial data and optimizing service delivery for diverse client segments. Utilizing Workday for performance tracking and Salesforce for client engagement, the advisor ensures 100% compliance with FICA and consumer protection laws. Their role mitigates operational risk by maintaining data integrity and driving the adoption of digital banking solutions in the Eastern Cape.
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
End Date: January 1, 2026
Career Growth & Education
A Bachelor’s degree in Business or Finance provides the necessary foundation, while advancement is driven by mastering retail banking KPIs and community engagement strategies. Career growth leads toward Branch Manager or Regional Growth Director roles. Gaining expertise in digital economy leadership and obtaining professional certifications through specialized workshops can facilitate global mobility and senior leadership opportunities.
Salary & Financial Insight
Estimated monthly salaries range from R18,000 to R32,000, reflecting the regional demand for specialized financial talent. Professionals should prioritize building a robust investment portfolio that includes exchange-traded funds and tax-efficient savings accounts.
Interested and Qualified candidates should Click here to Apply Now
Disclaimer: MRjobs.co.za is not an employer and does not directly offer jobs. We share available opportunities from verified sources to help job seekers. Please do your due diligence before applying. We are not responsible for any transactions, interviews, or outcomes from third-party employers.