Job Description

• To provide an efficient and professional service to all international inbound and outbound travelers through the sales, service and delivery of International Banking travel products and services. Offer value added solutions whilst adhering to policy and procedures.
• Manage teller’s differences / exchange losses.
• Address customer needs in order to meet or exceed customer expectations.
• Identify cross-selling opportunities and generate leads through business identification opportunities and the successful conclusion of these.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Control of foreign notes and travellers cheque’s.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.