Responsibilities include but are not limited to:

• To build and sustain strong and long-lasting relationships with clients.
• Ensuring constant and effective flow of communication between agency, client, and suppliers as well as arranging, attending, and documenting meetings
• Execute and oversee the implementation of digital campaigns across various platforms, including social media, web, and display advertising.
• Assist with preparation and delivery of top-quality briefs and proposals.
• Co-ordinate internal strategic, creative, media and production teams to manage jobs from concept to final delivery on Website, App, Email, Social, Paid Media and/or other digital channels that also effectively answers client briefs.
• Handling status documents, job bags, campaign costs and invoicing
• Manage effective and accurate delivery of final elements to internal and external suppliers and ensure meticulous activation.
• Assist with monitoring effectiveness of campaigns to ensure client campaigns are properly planned and reported on against campaign objectives, KPIs and metrics
• Maintain an active knowledge of industry and digital marketing trends to assist with proactively advising clients about digital marketing landscape developments.
• Deliver jobs on time, on budget and continuously exceed client expectations.

Requirements

Minimum relevant experience required:

• Digital Agency and/or Marketing Agency experience is essential.
• Experience in a client service and/or project management role required.
• Experience in running/managing campaigns and/or projects is ideal.
• A good understanding of agency & creative process, process and did we mention process?
• Experience with the following platforms/programs: Outlook, Word, PowerPoint, Excel is essential.
• Experience with Workbook, Figma, Data Analytics platforms is a plus.

Skills/Attributes:

• A positive attitude towards tight deadlines
• Passion for communication, creative & digital marketing industry
• Ability to problem solve and thrive under pressure.
• Exceptional attention to detail
• Professional, hard-working and have an eager-to-learn attitude.
• Exceptional writing, communication, and confident presentation skills
• Excellent command of English, both written and verbal
• Is an advocate for teamwork but is also able to work and think independently.
• Valid, driver’s license and own transport

Minimum education requirements:

• Degree in Marketing/Advertising with completed courses in Digital Marketing
• 2+ years’ proven experience in Digital Marketing is essential, preferably in an Agency environment working on retail accounts.