Front Office Agent needed at Belmond Mount Nelson Hotel

Save 1 week ago

Job title : Front Office Agent

Job Location : Western Cape, Cape Town

Deadline : October 05, 2024

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Primary Responsibilities Include:

  • Provide a smooth check in and check out for all guests while at the same time taking care to ensure a pleasant and memorable stay for our guests.
  • Ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
  • Performing administrative duties, including managing guest accounts, processing payments, and maintaining guest records and correspondence.

Requirements

What You Bring:

  • Strong organizational skills; ability to handle multiple tasks simultaneously such as answering calls, managing guest check-ins and check-outs, and monitoring emails.
  • Ability to work under pressure and handle difficult situations or irate guests with composure and tact.
  • Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Administrative / Management  jobs

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