Front Office Manager – George needed at Fancourt
Job title : Front Office Manager – George
Job Location : Western Cape, George
Deadline : June 03, 2024
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- The ideal candidate will have good interpersonal and communication skills, have good product knowledge, be friendly, guest centric, a team player and have a keen eye for detail. Grade 12 or equivalent, with 5 year’ experience in a supervisory or managerial position within the hospitality environment is required as well as working knowledge of MS Office & CIMSO. A Hospitality qualification; a valid driver’s license and knowledge of SAP will be advantageous.
Duties include, but are not limited to:
- Customer service delivery (Front Desk, Reception, Switchboard and the Porter Desk), attend to guest requests/complaints; note VIP’s;
- Operations – maintain, uphold & improve SOPs; ensure sufficient staff man all areas; float checks; guest profiles captured correctly; follow-up on open balance status with Accounts department;
- Finance – monitor & control departmental expenses; review after departure charges; liaise with Accounts department regularly;
- People management – develop team; conduct performance appraisals; maintain/administer discipline; plan & approve leave.
Adverse working conditions:
- Must be prepared to work weekends & Public holidays,
- Must be prepared to work shifts.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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