Functional Analyst needed at Accenture

Role Summary 

• We are looking for a vibrant, analytical and innovative individual to work as a Senior Business Analyst in an agile, Telco environment.  

Responsibilities 

• Create detailed requirement documentation, user stories, use cases and process flows diagrams. 
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions. 
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication. 
• Review business requirements specification and high technical design specifications.
• Create and oversee business and functional requirements specifications(FRS) in support of business processes 
• Communicates closely with developers to clarify functional requirements and address any questions or issues.
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles. 
• Collaborates with testing teams to define test cases based on functional requirements.
• Encourage a culture of learning, adaptability, and innovation within the team. 
• Collaborate with stakeholders to elicit, document, and 
• prioritise requirements, user stories, and acceptance criteria. 
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities. 
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals. 

Preferred Skills    

• Coaching/mentoring    
• Process/continuous improvement    
• Facilitation   
• Technical proficiency
• Customer Focus
• Modelling and Design 
• Problem-Solving 
• Proven ability to work independently and as a team member    
• Good communication (written and oral) and interpersonal skills    
• Good organizational, multi-tasking, and time-management skills    

Qualification & Experience   

• Bachelor’s Degree in Business or related field
• Minimum of 5+ years of experience in Business/Functional Analysis or a related field
• Experience following an agile methodology
• Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
• Exceptional analytical and conceptual thinking skills
• Telco Experience is preferred