Product Support 

• Uploading products onto the website
• Ensuring listings are up-to-date
• Supporting with populating meta tags and meta descriptions for listings on the company’s website
• Optimising listings for Google by ensuring correct SEO practices are followed
• Update product imagery, format/edit descriptions, ensure all relevant details and attributes are displayed, merchandise where required Monitor and improve active listings
• Ensuring the main lines of business have the correct iCare added as upsell
• Following feedback, make any necessary amendments to product merchandising, assortment, copy or imagery online in partnership with relevant teams
• Merchandise products online to promote key lines and ensure visibility during online customer journey
• Update related products and cross sells across products

Admin & Reporting

• Provide weekly report on UTM/Page performance indicating WoW performance
• Assist with E-Commerce post campaign & initiative reports
• Keep online recon up to date

Content & Campaign support

• Update UTMS for HP and DPs on a weekly basis
• Assist with testing pages before they are sent for approval across devices
• Adhoc campaign execution support 
• Weekly audit of pricing on site (i.e. DPs/ Contract page/ FNB)