Introduction

• To provide strategic leadership in governance education and compliance awareness across the business, driving a robust governance culture through appropriate learning solutions and knowledge management. The role’s dual mandate is to support business-wide compliance and governance education; and facilitate GRC excellence through collaborative learning and development.

Job description

Business-focused Governance education

• Design and implement comprehensive governance education plans that are aligned with business objectives and regulatory requirements.
• Lead the development and maintenance of compliance and governance training programmes, ensuring accessibility across multiple learning and communication platforms and learning formats.
• Oversee or undertake the creation and regular updating of governance policies and learning content, including digital resources, video materials and interactive training modules.
• Partner with subject matter experts on the creation and regular updating of governance learning content.
• Establish assessment frameworks and metrics to measure the effectiveness of learning initiatives.
• Partner with business units to identify governance learning needs and developed bespoke solutions.

GRC learning and development

• Establish and facilitate regular GRC forums for knowledge exchange on emerging GRC trends, and regulatory updates.
• Coordinate regular governance sessions with industry experts and internal thought leaders.
• Create and manage, or utilise an existing, dynamic knowledge-sharing platform for GRC.

Learning framework and innovation

• Develop an integrated governance learning framework that supports the business and GRC educational needs.
• Drive innovation in governance education through the redesign of learning content, and the adoption of emerging learning methodologies and technologies.
• Manage the governance knowledge repository, ensuring content remains current and accessible.
• Partner with internal subject matter experts, and external institutions and professional bodies to enhance governance learning initiatives.

Minimum requirements
Functional Responsibilities            

• Design and maintain governance learning strategy and annual learning calendar, including scheduling of training for new and existing staff on all orientation and mandatory learning modules and programmes.
• Develop or oversee the development and updating of governance policies and related training materials.
• Manage relationships with key stakeholders including business units, subject matter experts and external partners.
• Manage the communication of governance policy updates and learning initiatives (governance conversations) to the business.   
• Monitor and report on governance education effectiveness and compliance metrics.
• Drive continuous improvement in governance learning methodologies and content delivery.
• Collaborate with the Central Learning and Development team to align the Governance Academy to the Corporate Academy and leverage best practices and learnings.
• Lead the team in the integration with the other WSA Academies to collaborate and share knowledge on mutually beneficial projects.
• Develop and manage the Governance Academy Portal and the content posted in support of all learning.

Functional Competencies

• Facilitation skills
• Ability to engage with learners and communicate and train effectively
• Ability to analyse and interpret information relevant to appropriate audience
• Understanding of Governance Processes, Policies and Procedures
• Ability to design training material
• Working knowledge of SETA requirements
• Ability to coordinate multiple projects/workstream

Minimum Qualifications

• Relevant degree with education/training basis
• Working knowledge of SETA requirements

Experience Required

• Minimum 8-10 years’ experience in Woolworths or similar retail/GRC environment
• Strong business background
• Proven track record in collaborating across multiple disciplines and stakeholder levels