Key Responsibilities:

• Assess and quote for client needs, ensuring quick turnaround times
• Handle reservations, confirmations, and payment tracking
• Communicate effectively with agents regarding status, deadlines, and conditions
• Manage all documentation for reservations, including itineraries, vouchers, and travel packs
• Ensure the best rates are negotiated with suppliers

Qualifications:

• Matric / Grade 12, with a Travel & Tourism qualification preferred
• Minimum 5 years of experience working with groups & group series in tourism
• Strong knowledge of South African and regional geography, along with excellent product and logistical understanding
• Experience with Tourplan (preferred)