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Guest Relations Officer needed at Minor Hotels

Gauteng, Johannesburg Full Time Hospitality / Hotel / Restaurant

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Job title : Guest Relations Officer

Job Location : Gauteng, Johannesburg

Deadline : March 08, 2025

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Job Description

  • As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience.
  • You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
  • You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.
  • You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications

  • College degree / certificate in hotel management or related field
  • Previous experience in Front Office or Guest Services
  • Excellent communication skills
  • Experience with Front Office Systems
  • Proficient in English, both written and spoken

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Hospitality / Hotel / Restaurant  jobs
  • This job has expired!
Minor Hotels

Minor Hotels

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