Guest Services Coordinator (JB4333) needed at Kontak Recruitment
Gauteng, Pretoria Full Time Hospitality / Hotel / Restaurant
Job title : Guest Services Coordinator (JB4333)
Job Location : Gauteng, Pretoria
Deadline : May 25, 2024
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Minimum Requirements:
- Proficient in English, both verbal and written, with excellent communication skills.
- Professional demeanour with a focus on hospitality and customer service.
- Strong listening skills and the ability to be sensitive, understanding, and responsive to guest needs.
- Calm, patient, and capable of managing stressful situations gracefully.
- Ability to work effectively as part of a team.
- Must possess a valid driver’s license.
- Comfortable working hospitality hours.
Duties:
- Manage guest check-ins and check-outs, ensuring a smooth and welcoming process.
- Respond to additional guest requests such as booking airport shuttles, arranging transportation, and providing access codes.
- Prepare and serve light breakfasts, coffees, and other beverages to guests.
- Maintain a high level of customer service and care throughout all guest interactions.
- Handle all guest communications including emails and messages via WhatsApp and Instagram.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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