Duties & Responsibilities:

• Creates and manages the implementation of the campus academic delivery plan with Programme Managers, Teaching and Learning Specialist, Educational Technologist, Lecturers, Junior Lecturers, Information Specialist and Assistant Information Specialist. 

 Quality Assurance  

• Implementation of academic policies  
• Approval of students’ academic requests (exception apps)
• Controlling assessment procedures e.g., security and invigilators 
• Approval of all lecturers on IIE programmes as per IC appointment process 
• Surveys: Student, Lecturer, Technology
• Peer Review Process: Overview the PM implementation of the peer review schedule on site, as well as monitoring of implementation plans with the PM’s.
• PM Class visits: Overview the implementation of the class visit process.
• Graduation: manage the graduation process on campus, including tracking of outstanding documents 

Student Discipline Management

• Oversee the implementation of the student code of conduct
• Address student disciplinary issues in consultation with the Campus Head or Campus Deputy Head
• Monitor compliance to student disciplinary processes
• Facilitate staff workshops relating student disciplinary procedures
• Create awareness around the safe campus policy

Student Orientation Management

• Develop and coordinate the planning and implementation of the student orientation week
• Manage the development and presentation of orientation materials
• Design relevant support initiatives for new students
• Support integration of new students to the campus and provide support to international students
• Evaluate, analyse and report on the effective roll-out of orientation and identify gaps

 Programme Management

• Scheduling of timetables; recruitment of lecturers; managing assessments – formatives, summative, CASS; Monitoring IC claim process, Management of T&L budget, Management of Library 

 Student & lecturer support & development 

• Management of student wellness, Overseeing the management of student bursaries; Lecturer support & development; Student support and development 

 Personnel management: 

• Management of appointment of resources; performance management; management of discipline in the workplace 

 Training and Development 

• Foster a learning culture within the team. Implement post-training activities. (E.g., role play or on-the-job assessments to encourage employees to implement learnings.) 

 Strategic, Tactical plan and Academic Decision making: 

• Devising campus strategic and tactical T&L plans, Sound academic decision making, and promoting right academic and research culture 

 Targets: 

• Ensuring targeted pass, throughput, retention, and graduation rates for Qualifications and Programmes are met. 

 Reporting: 

• Ensuring department reports are submitted timeously.
• Assists the Campus Head in compiling the Opscom and MANCO Reports 

Minimum Requirements:

• Master’s degree in Education/Business Management or relevant is essential.
• Honours in Education /Business Management
• Post Graduate Certificate in Higher Education or equivalent would be ideal.
• 3 years student administration or academic support
• 5 years operational management and academic experience.
• 3 – 5 years of managing in a Tertiary education setting experience.