Description

We are looking to recruit Higher Education Consultants to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

Minimum qualification

Relevant undergraduate degree such as commerce, education, social sciences or marketing

Experience

• At least two years’ sales experience with a proven track record
• Higher education experience will be advantageous
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Other requirements:

• Must be able to travel locally.
• Valid driver’s license and own transport is essential

Functional and technical competencies:

• Product knowledge (to be acquired after appointment)
• Well-developed MS office skills (Excel essential)
• Proven experience to manage and track daily, monthly and annual targets

Accountabilities

As an Higher Education Consultant, you will be accountable for:

• Qualifying transfer calls on school leads
• Volumes
• Quality
• Duration
• Outcome (% conversion to next phase)
• Conversion rate
• Number of applications
• Enrollment headcount and revenue
• Cross mode / campus / qualification sale volumes
• Level of product knowledge
• Accuracy
• Completeness
• Timeous
• Contacting digital leads
• Performing sales activities (e.g., calls, interviews, events, applications)
• Application to enrolment conversion (student nurturing) (interventions)
• Systems utilization (should we not separate these KPI’s from the rest?)