Key Output

• Deliver customer service according to position relevant KPI’s (as per Balanced Scorecard, SLA’s) while meeting departmental financial targets
• Ensure you work according to policies, principles and procedures of the parts department.
• Manage POD’s and SAP reports and quality of hoses produced
• Receive hose requirements / specifications from parts and service sales liaison
• Verify against HIS to validate correct specifications / requirements
• Pick loose parts dependant on plant specific layout and process
• Select correct hose and cut to specification
• Adhere to contamination control guidelines for hose cleaning
• Assemble hose to Caterpillar specification
• Tag hose with correct information, Seal and despatch as required
• Sign off hose assembly in hose register
• Build hydraulic hoses per sample as and when required
• Providing assistance in other areas within the warehouse as and when required

Qualification, Experience and Competencies

• Matric / Gade12
• Attention to detail
• Rule Orientation,
• Organisational Awareness ,
• Communication,
• Analytical Ability,
• Teamwork
• Product and System Knowledge
• Customer Service Orientation
• Networking / Liaison
• SAP Knowledge
• Forklift Operator License
• Fully Computer Literate
• Hose Assembly Training Certificate