Key Areas of Impact:

 Employee Relations

• Ensures compliance with all relevant legislation, including and not limited to BCEA, LRA, SDA, OHASA, etc.
• Coordinate and set up quarterly union and shop steward meetings, records and disseminates meeting minutes following each meeting
• Primary point of contact for all warnings, disciplinary hearings and CCMA
• Ensures that disciplinaries and grievances are dealt with in accordance with company policies with support and guidance from the HR Officers and HR Managers
• Upload and capture all ER matters on the SAP ER system
• Advise and consult on Employee Relations issues with HR teams and Line Managers (Coastal and inland regions)
• Support business to ensure that appropriate disciplinary and incapacity procedures are implemented
• Investigate disciplinary matters in Field Marketing
• Support Field Marketing by initiating and chairing disciplinary hearings
• Assist in formulation of charges and approval of sanctions
• Build a close relationship with the Field Marketing Operations and HR Teams
• Establish and maintain relationships between trade unions, management and HR
• Support business in managing CCMA disputes and attend to CCMA matters (including arbitrations and collective disputes) on behalf of Field Marketing
• Assist with consultation processes with unions and third parties
• Stay abreast of relevant Employee Relations legislation and events in appropriate industry and statutory bodies and advising management on Employee Relations legislative compliance

Projects and Campaigns Management

• Assist the HR Managers with research and implementation of all projects and campaigns
• Support the HR Officers in driving and managing all Employee Relations related projects and campaigns nationally
• Drive campaigns to educate and raise awareness to Field Marketing employees and minimize risk in the business

Human Resource support

• Assist and support regions with HR responsibilities such as, training and development, performance management, succession planning, benefits administration
• Stand-in for HR Officer as and when required

Reporting

• Maintain accurate ER records and databases, including employee warnings and disciplinary packs filed within the relevant filing systems
• Ensure monthly capturing of all ER and CCMA cases on SAP
• Ensure monthly reporting of ER and CCMA matters to relevant business stakeholders
• Conduct monthly and quarterly Employee Relations’ trend analysis and report back to the regions and HR Management
• Assist HR Officers with monthly and quarterly HR reporting and trend analysis
• Maintain and provide accurate Employee Relations statistics, reporting and information

What It Takes to Succeed:

Experience that set you up for success:                       

• Minimum of 4 years’ experience in a Human Resource Officer (Employee Relations) role or similar position with a corporate environment
• FMCG industry experience will be preferable

Qualifications & Certifications that will contribute to your success:

• A completed Degree/Diploma in HR / Industrial Psychology or equivalent is required.
• A completed Degree/Diploma in National Labour Relations will be advantageous.

Additional Requirements that will enhance your impact for success:

• Strong knowledge in Labour Laws and HR Generalist best practices
• Travel is required across the Field Marketing Business at short notice
• Must have own vehicle with reliable transport