Job Purpose

The HR Officer will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards

Education

• Grade 12
• Studying towards a 3-Year Degree/ Diploma in HR is preferred.

Experience

• A minimum of 2 years experience in an administrative function.
• Exposure in the areas of human resources management will be an advantage
• Working knowledge of the Oracle PeopleSoft is preferred

Experience

• HR process knowledge
• Labour Legislation & Conditions of Employment
• Communication skills – written and verbal
• Computer Literacy
• IFS

Key Performance Areas

• Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
• Prepare relevant paperwork for payroll around staff movements and conditions of employment
• Monitors unemployment claims by reviewing claims; substantiating documentation.
• Documents human resources actions by completing forms, reports, logs, and records.
• Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients. This will include collaborating with HR Consultants, Learning & Development, Recruitment and Payroll
•  Type correspondence proficiently including letters, faxes, etc.
• Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
• Assist employees in completing necessary paperwork to support changes, updates, etc.
• Keep payroll informed of new hires, terminations and changes to employment conditions
• Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
• Escalates non-conformance issues or outstanding information