Requirements

• Matric/Grade 12.
• Relevant Diploma in Human Resources (HR).
• Degree advantageous.
• At least 2 years of relevant admin experience in an HR environment.
• Knowledge of and experience in HR practices and legislation. 

Duties & Responsibilities

Internal Process

• Work closely with the Human Capital Consultants (HCC) and Human Capital Business Partner (HCBP) in the delivery of sourcing and talent acquisition objectives.
• Conduct interviews and complete end-to-end recruitment administration processes.
• Full recruitment administration according to the recruitment process.
• Benefit consulting and benefit administration according to process.
• Maintain calendars of the HR team.
• Schedule meetings, interviews, and HR events and maintain agendas.
• Liaise with external service providers where necessary.
• Coordinate the scheduling of assessments and report on assessment progress.
• Deal promptly with client requests in a competent, efficient, and professional manner.
• Tracking and updating activities of all recruitment processes and reports on relevant systems.
• Maintenance of employee information and documentation on all relevant systems and ensuring data accuracy and documents are loaded and updated on the appropriate platforms.
• Provide administrative support and guidance in all HR matters.
• Coordination of induction and onboarding and related documentation.
• Ensure all employee documentation is in order and submitted to payroll timeously for all employee types (temporary, permanent, and locums).
• Complete termination paperwork and exit interviews.
• Liaise with payroll on all relevant queries.
• General HR administration feedback and follow-up on all queries to ensure resolution.
• Assist with project-related work as and when required.
• Make recommendations on process improvements to increase efficiencies.
• Build relationships with all relevant stakeholders.
• Engage in appropriate training interventions to promote own professional development.
• Demonstrate the company’s values on a daily basis.
• Manage all queries via the internal PeopleTrax system & respond to queries aligned to Service Level Agreements & turn-around times. 

Client 

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
• Continuously monitor own turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales.
• Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

People

• Contribute to a positive work climate and culture.
• Assist with the recruitment & selection of suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan culture.
• Support a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
• Effectively manage own performance within the team in order to ensure business objectives are achieved.

Finance

• Identify solutions to enhance cost-effectiveness and increase operational efficiency.
• Manage all company resources under your control with due respect.