Job purpose

The role will partner with the business to deliver Human Capital Services in line with the Human Capital Strategy. The incumbent implements, communicates and offers advice on standard HR systems, processes, and policies. Management of working conditions and office hygiene and within the organisation.

Minimum Requirements

• Bachelor’s Degree in Human Resources Management or equivalent
• 5 Years prior direct related Human Capital Officer experience
• Strong knowledge and understanding of LRA, BCEA, EE and Skills Development Legislation
• Knowledge of Recruitment & Selection, Induction, Training and Development processes.

Key Performance Areas:

 Monitor compliance to HR standards, policies and procedure.

• Support the HC Manager with the implementation of all HC policies, processes and standard operating procedures. Track and ensure all policies are reviewed yearly or as and when required as per policy standards.

Effective management of the end to end recruitment and on boarding processes to Business.

• Liaise with Line Management to attract talent into Brand South Africa.
• Manage the relationships with recruitment agencies.
• Work with HC Manager to align the recruitment activities with the organisational workforce planning process.
• Work with the HC Manager to provide recruitment support to the business.
• Facilitate the development and updating of Job Profiles for all positions in consultation with line managers and sign off.
• Scheduling of the job grading or job evaluation meetings.
• (Draft Staff Requisitions, Adverts and get approval)
• Facilitate the advertising , interviewing and selection process in line with the relevant policies, procedures and within the contracted SLA’s.
• Assess the performance of the appointed recruitment agencies against the agreed SLA’s.
• Draft Acting and Secondment memos and appointment letters.
• Facilitate the Ref checks i.e., ICT, Criminal checks, Qualifications, ID etc.
• Draft Appointment/Offer Letters.
• Implement the On- boarding process for all new employees i.e., Induction.

Provide Human Capital Services to the business by coordinating Performance Management.

• Coordinate performance management contracting, assessment, and in-house training workshops.

Training and Development

• Co-ordinate training and development initiatives for Brand South Africa including Bursary, and Discretionary grant programmes e.g., Internship.
• Update the Training and Development tracking report.
• Facilitate with the preparation and submission of WSP & ATR to MICT SETA.

Undertake HC work programs and projects

• To undertake specific HC work programs, projects and research as determined by the Human Capital Manager g. Wellness, days of significant etc.

Identify trends, risk and recommend solutions for actioning, by analysing management information system (MIS) reports

• Be able to analyse data and provide information and recommendation to HC Manager on trends and risks from reports.
• Through monthly leave reports (drawing out and submission of reports on SAGE PEOPLE 300).
• Conduct leave audit in order to identify anomalies. Address all staff leave queries and offer advice as per leave policy.
• Staff movement report.
• Training and Development reports.
• Research best practices and development of processes and templates that will ensure efficiency and effectiveness within Human Capital.

Provide Administrative support to Human Capital unit.

• Ensure completion and update of personnel files, forms and checklist.
• e. opening files for new employees and filing of documents.
• Manage the administration of staff exit (ensure the resignations letters are signed and management responses to those resignations and communicate to all staff)
• Manage the completion of exit checklists and exit interview forms Schedule the exit interview sessions.
• Ensure that all financial compliance issues (Leave management, payroll submissions, incoming and outgoing staff) are completed according to the monthly/ as required checklist.
• e., Medical aids are cancelled from company billing, completion and submission of Sanlam withdrawal/ update on beneficiary forms
• (signature from DCS, submit to Finance for further processing)
• Ensure the correct and accurate data is submitted to Finance (e.g., appointment letters, acting letters, leave pay-outs, Sanlam withdrawal forms, changes of personal details such as banks letters, ID copies for change of surnames etc. Monthly payroll submission checklist to be approved by HC Manager.
• Act on behalf of BSA staff and liaise with medical aid company Brokers on any changes either upgrade or downgrade and manage the administration of all the documents (ensure all completed forms are signed off by relevant official).
• To be proactive in dealing with team issues from an HC perspective (i.e., hygiene issues and working conditions).

Facilitate the reporting and Administration of IOD (Injury on Duty) cases

• Assist employees with the completion of IOD forms
• Report the incidents to the HC Manager/ Director CS/OHS Committee and DOL (Compensation), through capturing the incidents on the DOL system.

Provide Administrative support to Director Corporate Services on OHS and Employment Equity

• Scheduling of meetings.
• Administration of Corporate Services (CS) Document or files.
• Arrange EE, OHS and CS meetings as directed by management.
• Minute taking and circulation.
• Prepare attendance register for EE and OHS
• File all EE and OHS documents
• Distribute safety information as and when required.

Staff Management and Development

• Delegate work assignments and tasks to appropriate individuals, providing sufficient direction so desired business outcomes can be achieved.
• Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills.
• Performance management – ensure that team members achieve their Performance Objectives as per individual agreements.
• Staff development, motivation and training
• An employee would be required to perform any other reasonable task given by the line manager

Required Skills, Competencies and Attributes:

• Knowledge of Human Resource Practices
• Knowledge of Human Resource Management Information Systems
• Knowledge of internship programmes
• Knowledge of on boarding processes
• Knowledge of Payroll input documents and benefits management
• MS Office (Excel, Word, PowerPoint
• HC Database Management
• HC software
• Attention to detail/accuracy
• Judgement/discernment
• Honesty and Integrity
• Professionalism
• Managing workplace climate
• Follow through
• Planning & Organising
• Discretion
• Teamwork
• Written communication
• Verbal communication
• Service Oriented
• Diversity awareness
• Organisational Awareness
• Analytical ability
• Ability to work in a pressurised environment to meet deadlines
• Ability to manage a team
• Advance business and report writing