Human Resource Clerk: PERSAL and Establishment Control (2 Posts Available), Ref No. DOTP 54/2025 needed at Western Cape Government

Job Purpose

• The Department of the Premier, Western Cape Government, is looking for two (2) individuals to provide clerical and administrative support in the PERSAL and Establishment Control Unit.
• This role forms part of the Corporate Service Centre (CSC), which delivers shared services to 11 departments.
• Minimum Requirements Grade 12 (Senior Certificate or equivalent qualification).

Recommendation

• PERSAL Introduction certificate
• Experience/Exposure to the following: PERSAL Establishment environment, PERSAL user support environment, database administration, working with PERSAL training interventions
• Experience in the Corporate Services Centre environment and rendering services to multiple Client Departments
• A valid (Code B or higher) driving licence.
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

• PERSAL user access support and data capturing: Assist with PERSAL user access and related enquiries (e.g. resets, activations, deactivations).
• Support training interventions by capturing training outcomes and maintaining training databases
• Post establishment support: Provide administrative support for post establishment functions such as the creation, abolishment and reservation of posts
• Assist with staff placement processes
• General office administration: Perform routine administrative tasks including filing, managing emails, photocopying, and document handling
• Record-keeping and compliance: Maintain accurate records and ensure compliance with relevant government policies and procedures
• Clerical and administrative support: Assist with queries, ensure data accuracy and integrity and provide quality customer service
• Liaise with internal clients (CSC departments) to support service delivery.

Competencies

Good understanding of the following:

• Storage and retrieval procedures in terms of the working environment, PERSAL or similar system user support
• Ability to capture data; Establishment administration on PERSAL or similar system.

Skills needed:

• Proven computer literacy (MS Office)
• Written and verbal communication
• Good planning and organising skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines.

Closing Date: 2025/08/18