Key Responsibilities of the Human Resources Manager:

• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution
• Develops and implements plans where human resources initiatives & hotel targets are achieved
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance
• Builds and maintains effective working relationships with all key stakeholders and business partners
• Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Human Resources Manager:

• Proven experience in HR with strong problemsolving capabilities
• Excellent leadership skills with a handson approach and leadbyexample work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills