ICT Work Integrated Learning Program needed at Office of the Pension Funds Adjudicator

Responsibilities:

• Assist with troubleshooting of computer hardware and applications.
• Log and classify ICT incidents and service requests and ensure that they are resolved in a timely manner.
• Provide support for ICT systems and escalate complex issues to senior personnel.
• Assist in documenting ICT change requests and releases in line with processes.
• Keeping the ICT documentation in order (electronic and paper).
• Support ICT team members in coordinating tasks or activities within ICT projects.
• Attend ICT meetings and take notes or assist with meeting logistics.
• Engaging with relevant service providers.
• Collecting and organising information to assist with ICT audits.
• Assist with updating of ICT procedures and manuals.
• Help update the ICT asset register, warranties, contracts, etc.
• Updating the ICT risk register.
• Assist in the preparation of  monthly reports (ICT operations, budgets, payments, etc)
• Perform other related duties as assigned by the Supervisor or Line Manager.

Requirements

• Have completed an N6 qualification from a TVET College.
• Age must be between 18-35 years
• Be an unemployed South African citizen.
• Provide a letter from their college confirming completion of theoretical studies and practical training requirements. All Student must have a Workplace-Based Learning Logbook supplied by the TVET College to document their daily tasks and responsibilities.