Job purpose

• To provide support services to the professional staff, contributing to efficient and effective service delivery within the Indigent Programme Management and Regional Coordination Section

Appointment requirements

• Grade 12
• Relevant experience in data capturing and administrative work
• Computer literacy

Personal attributes and/or competencies

• Good language and writing skills; good interpersonal skills; being hard-working; being a fast learner; ability to be a team player; ability to work independently; ability to work under pressure

Primary functions

• Conduct door-to door home visits within allocated wards
• Assist with the intake process by filling in application forms and the intake register at indigent registration service points
• Assist with skills data collection through the completion of relevant forms
• Attend public participation events, meetings, imbizos and road shows
• Identify and gather information on service delivery needs and challenges for the City of Tshwane
• Submit feedback on service delivery challenges identified to the service field coordinators to report to relevant departments