Inland First Mile Agent – Durban needed at Maersk Line
Job title : Inland First Mile Agent – Durban
Job Location : KwaZulu-Natal, Durban
Deadline : April 28, 2024
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Key Responsibilities:
- Liaise with suppliers and prepare transport plans
- Allocate freight orders and drive process efficiency to ensure customer satisfaction
- Understand and meet customer requirements
- Maintain on-time delivery as per customer requirements
- Identify and address service failures and process gaps
- Optimize customer experience and intermodal delivery
- Attend/setup telecoms to address customer concerns
- Actively engage with customers and intermodal vendors for timely resolution
- Own and manage finance process and administration
- Actively prevent service failures and collaborate with stakeholders
- Understand and work with KPIs to meet targets
- Drive continuous improvements to remove waste and lower costs
- Identify root causes of missed targets and implement solutions
- Perform in a manner consistent with Maersk’s values
Who we are looking for:
- Bachelor’s degree in a relevant field plus a minimum of 3 years of hands-on experience in the Transportation Industry.
- Proficiency in stakeholder management, demonstrating the ability to effectively engage and collaborate with diverse stakeholders
- Strong visibility and reporting skills
- Strong financial acumen
- Excellent written and communication skills
- Ability to multi-task and display sense of urgency
- Ability to build and maintain solid relationships (internal and external)
- Excellent organization and problem-solving skills
- Conflict resolution and persuasion skills
- Ability to thrive in high-pressure environments, remaining calm and focused under tight deadlines
- Ability to identify weak spots and proactively engage in analysis and solutions
- Proficient to advanced skills in Microsoft Excel, including data analysis, modeling, and reporting capabilities
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now