Insights Officer – Consultant (South Africa) needed at British Council

Job title : Insights Officer – Consultant (South Africa)

Job Location : Gauteng, Johannesburg

Deadline : May 25, 2024

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Main Accountabilities:

Insights Support:

  • Supports the daily collection and entry of competitor data across key markets for Exams and Cultural Engagement.
  • Supports the collection of markets/segment/audiences data from central internal and external sources.
  • Supports the data collection/entry for quarterly Cultural Engagement and Exams insights packs.
  • Support in admin tasks, tools, design and execution of inhouse primary/secondary research exercises (surveys, polls, etc).
  • Conducts basic desk research.
  • Supports the creation of data analysis summaries for regional, cluster and country marketing teams.
  • Iterates data as required based on regional and country specific needs.
  • Supports regional insights requirements, using existing templates and working with the insights and marketing team to develop new templates if required and providing support.
  • Tests data accuracy and interference to gauge effectiveness and implements improvements based on results.

Managing self and others

  • Builds an understanding of the data context, opportunities and challenges, to ensure that data management and reporting is based on business needs.
  • Seeks feedback from regional insights on data collection and analysis, making amendments based on that.
  • Maintains and updates insights database across all regional platforms, ensuring it is up-to-date.
  • Ensures all data is, consistent in terms of categories, quality and accuracy and optimised for use in insights and marketing plans.

Relationship and Stakeholder Management

  • Collaborates with the marketing teams in the regional insights and marketing teams to define, measure and improve data collection and analysis.

Minimum/Essential Qualifications:

  • Relevant degree or demonstrable equivalent level of experience

Role specific knowledge and experience:

  • Experience of data collection methodologies within a complex organisation  
  • Experience in analysing different sets of data.
  • Experience using Microsoft excel or different database software.
  • Stakeholder engagement


  • Experience in managing and commissioning market insight and analytics tasks/projects and initiatives within a large and complex organisation.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now