Integrated Solutions (IS) Specialist (X3) (South Africa) needed at AFGRI Equipment

Full Time Engineering / Technical

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Job title : Integrated Solutions (IS) Specialist (X3) (South Africa)

Job Location : South Africa,

Deadline : December 31, 2025

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Description

  • To provide advanced technical support, guidance, and training to both internal teams and customers on John Deere technology solutions. The role focuses on enabling effective use of precision technology, ensuring data-driven uptime, and supporting continuous improvement in product performance and customer experience.

Requirements

Minimum Education / Training

  • Grade 12 (Matric)
  • Qualified Technician (Agricultural)

Minimum Work Experience

  • Minimum of 5 years’ relevant experience after qualification, including exposure to management or supervisory functions
  • Previous experience with John Deere Precision Technology (Agriculture, Construction, or Forestry) advantageous

Key Performance Areas

  • Provide expert technical support to technicians and branch teams on John Deere precision technology and integrated systems through ExpertConnect.
  • Diagnose and resolve complex issues related to precision guidance, telematics, and machine optimisation.
  • Support proactive and predictive maintenance initiatives through systems such as JDLink, Expert Alerts, and Operations Center.
  • Conduct internal and customer training to enhance digital literacy and technology adoption.
  • Collaborate with Sales, Service, and Parts teams to demonstrate technology value and ensure seamless solution delivery to customers.
  • Build and maintain professional relationships with customers to ensure satisfaction and long-term loyalty.
  • Report on technical issues, recurring challenges, and improvement opportunities to drive continuous learning and operational efficiency.

Technical Knowledge / Competencies

  • Strong understanding of John Deere product range and integrated technology solutions
  • Advanced computer literacy (JDLink, Operations Center, diagnostic tools, and related applications)
  • Excellent communication and coaching skills
  • High digital dexterity and ability to train others
  • Valid driver’s licence

Behavioural Competencies

  • Customer-focused mindset
  • Analytical thinking and problem-solving ability
  • Initiative and accountability
  • Willingness to travel and work extended hours as required
  • Strong business acumen and teamwork orientation
  • Commitment to self-development and learning

Closing date: 31 December 2025

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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