About the Role

• Macmillan Education – South Africa is seeking a skilled Intellectual Property Services Manager to join our Regional Publishing Services team, based in Midrand. The incumbent will work closely with other departments to streamline processes and delivery quality services. Key responsibilities include defining service standards, mentoring and developing team members, handling escalations, and implementing best practices to enhance productivity.

Role Responsibilities

• Provides leadership and direction to the IP Services Team by creating a team vision and strategy that is aligned to the wider business, guiding and coaching team members, and making informed, timely and clear decisions to support objectives.
• Manages the team by recruiting top talent, managing performance, providing effective training opportunities and resolving any conflict in a timely and fair manner. 
• Facilitates communication and collaboration across the wider team by communicating clearly and regularly with the right people, fostering a collaborative environment and building effective relationships.
• Manages operations effectively and efficiently by managing team resources, delivering projects to scope and mitigating risks that could impact team performance or business goals. 
• Champions development and improvement by driving a culture of continuous improvement, innovation and development.

Experience , Skills & Qualifications

• Undergraduate degree in publishing studies or other relevant field
• Management training/qualification (advantageous)
• At least 4 years’ experience in editorial/publishing department at a publishing house
• At least 2 years’ experience in a management role
• Have education sector knowledge (advantageous) 
• Have experience in plagiarism and permissions clearance, and in project management of same, across a portfolio of subjects
• Have a working knowledge of contracts and rights management
• Have advanced computer skills, and a proven ability to use technology to enhance team productivity 
• Have strong leadership skills
• Have compelling communication skills
• Have the ability to coach and mentor others 
• Have problem-solving and decision-making skills (including data analysis)