Job Expired
Intern: ICT Service Desk Agents Ref No: HR/P20K/ISDA/HO (X4 POSTS) needed at The Department of Employment and Labour
Job title : Intern: ICT Service Desk Agents Ref No: HR/P20K/ISDA/HO (X4 POSTS)
Job Location : Gauteng, Pretoria
Deadline : December 05, 2025
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REQUIREMENTS:
- National Higher Certificate/College Diploma (NQF5) as recognized by SAQA in Information Technology (ICT)/ A+ certificate.
DUTIES:
- Log incidents on IT Service Management (ITSM) system from incoming calls and emails. Ensure that all related documentation is attached to the logged incidents and requests.
- Manage call assigning and escalation. Follow up and update all user and engineer activity on the logged calls where applicable. Provide call management for all incidents logged on the system.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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