2 weeks ago
Job title : Internal Broker Consultant
Job Location : Western Cape, Cape Town
Deadline : July 20, 2024
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Role Objectives:
- Support to Broker Consultants in processing all sales transactions assigned, within the set standards and targets, required by the company thus contributing to the productivity and profitablity of the branch.
- Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business.
- Assist where required to interpret, explain and effectively market all Trucking products and services and direct enquiries to the respective centres of excellence.
- Contribute to the growth and profitability of Hollard Trucking and Hollard Risk Bureau.
- Enhance the image of the company through the continuous delivery of efficient and effective customer service.
Key Responsibities:
- Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.
- Account Management: Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register, all quotes to be sent to Broker Consultant who in turn will forward to Broker, complete the new business worklist and responsible for follow up, processing all renewals under 65% loss ratio for preparation to negotiate with brokers
- Broker Consultant responsible for final sign off, processing and following up all declaration letters, follow up and confirmation of surveys and following up on
- Risk Recommendations – diary system to be used for this, prepare all new business closings prior to handing over to underwriting for processing, answering of Broker Consultant’s telephone in their absence.
- Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance guidelines.
- Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price.
- Recommend creative alternatives in regards to rating plans, coverage and payment plans.
- Ensure reinsurance is in place where applicable.
- Relationship Management: Interact frequently with brokers and/or agents and making sure they receive the best service delivery.
Required Knowledge and Experience
- At least 3 years’ Commercial insurance experience (Trucking experience would be advantageous)
- Good communication skills (including writing and presentation skills)
- Negotiation skills (internal & external)
- Sales and marketing skills (Go-Getter attitude)
- Relationship management skills (have the right approach with the right people – peoples person)
- Analysis and interpretation of data pertaining to assigned books, reports and market conditions
- Sound understanding of the TCF principles
Educational Requirements
- Matric
- NQF 4 Insurance qualification or equivalent advantageous
- RE advantageous
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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