JOB FUNCTION

Assist to coordinate the administration and operations of the internal sales department.

JOB DESCRIPTION

• Accurately generate and monitor prices on sales and purchase orders on Navision.
• Sell product, services and solutions that the company offers. 
• Build and maintain relationships with clients.  
• Issue and sending of sales orders.
• Monitoring of credit limits and guiding external/internal sales teams and/or clients.
• Ensure accurate ordering captured of the correct size, weight and product to accommodate truck availability for timeously execution to take place.
• Assist in coordinating transfers of product from off-site stores to clients or back to the factory
• Log and Investigate customer/consumer complaints with the factory and provide feedback to the relevant parties
• Assisting either customer or internal departments with queries
• Assisting with approved credit notes
• Follow up and provide feedback towards the internal/exsternal customers and Sales Team on delivery dates for product to be delivered towards clients. 
• Problem solving
• Monitor stock expiration reports and communicate towards internal Sales Team. 
• Standby for after hour and weekend calls and emergencies.

JOB REQUIREMENTS

• Grade 12 / NQF 4
• Customer orientated
• Previous sales experience would serve as recommendation
• Computer literacy essential 
• Previous experience in Microsoft dynamics Navision is advantages.

COMPENTENCIES

• Good communication skills
• Excellent client service
• Teamwork
• Maintaining long term relationships
• Personal resilience
• Thorough, precise and accurate
• Constantly adding value to the current functions of the job
• Work under pressure and be very target driven.