Duties:

• Make the agreed number of calls to customers as assigned and instructed, both existing and new
• Generate leads by identifying potential new customers and making cold calls by telephone
• Demonstrate excellent customer service through follow-ups
• Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets
• Process and follow up on orders as necessary
• Closing the sale and providing customer support as required
• Monitor and review product range and communicate any new product developments in order to increase width and depth of distribution
• Drive and present promotions to customers
• Ability to comprehend and use sales data to analyze market potential
• Respond to enquiries and technical information requested
• Sell overstocks/aged stock.
• Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback.
• Respond timeously to all correspondence and administrative deadlines.

Skills and Qualifications:

• Min matric
• Marketing / Sales qualification and 5 – 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants.
• Excellent telephone etiquette and communication skills
• Knowledge of timber and construction related materials advantageous
• Must have working knowledge of Microsoft office Suite (Word Excel Powerpoint Outlook)
• Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous