Internal Sales Trader Job at RPO Recruitment

Job Description

• A dynamic industrial company is looking for an experienced Internal Sales Trader with a strong background in fasteners, engineering, or industrial supply. The successful candidate will provide efficient sales support, maintain customer relationships, and assist in order processing within a fast-paced environment.

Responsibilities:

• Respond promptly to customer calls and emails, providing accurate quotations and product information.
• Assist customers in selecting suitable fasteners based on application, material, grade, and standards.
• Follow up on quotations to convert them into sales orders.
• Capture and process customer orders accurately, confirming pricing and stock availability.
• Coordinate with Warehouse and Procurement teams to ensure timely order fulfillment.
• Maintain updated customer records, price lists, and backorder follow-ups.
• Develop product knowledge and recommend alternatives when stock is unavailable.
• Collaborate with sales team and management to achieve targets.

Requirements:

• Matric (Grade 12) required.
• Minimum 2–3 years of internal sales experience in fasteners, engineering, or industrial supply.
• Strong customer service, communication, and problem-solving skills.
• Computer literacy (ERP systems, MS Office & Outlook 365).
• Ability to work under pressure, multitask, and prioritize urgent orders.