Qualifications

• Matric or NQF level 5
• NQF Level 5 qualification in Business Administration or Information Technology

Experience

• 2-3 years’ experience in a IT Asset coordinating role or similar environment.
• Knowledge of IT end-user equipment.
• Knowledge of software.
• Ability to resolve IT asset related calls within the agreed SLA time.
• In-depth asset management knowledge.
• Strong ability to carry out assigned tasks independently with little supervision

Duties

• Perform the daily tasks relating to the management of software and technology related hardware within the organisation.
• Inventory assets – Create and maintain a detailed inventory of all IT assets.
• Tracking – Tracking via an asset management tool. Monitor IT assets through their lifecycle keeping a close eye on things like contract, license, and warranty expiration.  
• Manage the central asset management system and allocation of software licenses across Omnia.
• Maintenance – Manage the maintenance involved with asset repair, upgrade, and replacement. 
• Track all maintenance activities in an ITAM tool so that the data can be used to understand the overall performance of the asset.
• Monitor and record software licenses and/or hardware assets to ensure compliance with vendor contracts.  
• Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support.
• Financial Planning – Determine the budget needed to maintain or improve the “levels of service”. 
• Ensure disposed of assets are managed in accordance with information security standards

Job Competencies

• Time management
• Attention to detail                                  
• Planning and organizing
• Client centric
• Communication (written and verbal)