Job functions:

The main purpose of this position is to conduct business analysis services in a manner that is suitable for the Business Process Management (BPM) domain; this includes but is not limited to:

• Providing end-to-end mapping, modelling, analysis and maturity development for the business process management capability, for the financial markets department.
• Focusing on business optimization and investigating more efficient ways of working and organizing resources to achieve business goals.
• Bringing together different elements of the business by performing a consolidation and innovation role in order to create new or different alternatives and solutions.
• Identifying stakeholders who are impacted by an initiative or share a common business need.
• Planning and executing business analysis activities.
• Consulting with business to understand business objectives, drivers, functions and structures, and developing detailed workflow analyses.
• Consulting with business and technical stakeholders to elicit, analyse, communicate, document and validate requirements for changes to business processes or systems requirements.
• Investigating problems and proposing possible solutions by interacting with users, developers and other participating stakeholders.
• Analyzing the feasibility of options, recommending viable solutions, validating these with stakeholders and updating the business requirements specification or change request document.
• Working collaboratively with the business customers and technical stakeholders to document the specifications for a chosen solution in terms of information systems, processes and people requirements.
• Interacting with architects and developers to ensure the system is properly implemented, and monitoring whether requirements are being met.
• Managing the quality of the solution being deployed.
• Managing change requirements and specifications.
• Participating in user acceptance testing (ensuring the deployed solution meets the business need).
• Reporting into: Manager (Business Solutions) and Senior Business Analyst.

Minimum Requirements

Qualifications & experience required:

• Matric plus B degree or equivalent (e.g., BTech/BSc/BCom Informatics/Computer Science/Information System/Computer Engineering/Industrial Engineering/Operations Research).
• Diploma in Business Analysis.
• 8 years minimum experience required in business analysis.
• 5 years minimum experience with business process mapping, modelling, analysis and re-engineering.
• Knowledge, experience and qualifications in Financial Markets (Banking/Finance/FSP) preferred.  

Technical skills & experience required:

• 8 years’ minimum experience required in business analysis.
• 5 years’ minimum experience with business process mapping, modelling, analysis and re-engineering.
• Advanced knowledge of business process management domain.
• Experience with business process management maturity definition, assessment and development.
• Knowledge of the systems development life cycle (SDLC) (essential).
• Skilled in business process models analysis, design and documentation (essential).
• Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential).
• Skilled in using modelling tools (required).
• Business analysis work plan.
• Business process documentation using BPMN in ADOIT (Level 1, Level 2, Level 3, Level 4 and Level 5) (core processes, support processes & management processes).
• Business process technology documentation.
• Change request document.
• Business process management maturity definition.
• Business process management maturity assessment tool.
• Business process management maturity assessment report.
• Business process management maturity development strategy.
• Business process management capability proposal.
• Training documentation and training and knowledge transfer documentation.